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Special Report — Active Offer of Services in French: The Cornerstone for Achieving the Objectives of Ontario’s French Language Services Act
"Since the French Language Services Act (the Act) was enacted in 1986, the capacity of the Franco-Ontario population to obtain services from public bodies in the language of their choice has increased tenfold. However, there remains a significant shortcoming in the province’s language regime, and that shortcoming acts as a barrier to the full achievement of the objectives of the Act: the absence of active offer of these services to the Francophone population. This report will highlight the need for the Government of Ontario to put concrete measures in place and adopt the tools that are needed in order for government ministries, agencies and entities, and third parties that provide services on behalf of the government to implement the active offer of services in French."

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