Supporting the Vitality
of Canada's Minority
Language Communities.

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The International Observatory on Language Rights

The International Observatory on Language Rights aims, on the one hand, to promote the vitality of minority language communities in Canada by urging these communities to take part in the development of their rights and, on the other hand, to acquaint other countries with the Canadian experience by sharing with them how Canada has dealt with its official languages problems. Conversely, the Observatory hopes to help Canadians gain better insight into the linguistic situation in other countries, thereby providing an opportunity to learn from their experience, and offering different problem-solving avenues.
[1] The applicant, Michel Thibodeau, who is self-represented, is applying for a series of remedies pursuant to subsection 77(1) of the Official Languages Act, RSC 1985, c 31 (4th Supp) [Act], in particular and amongst other things, a declaration by this Court that Public Services and Procurement Canada [PSPC] breached its language obligations under the Act, thus violating his language rights, as regards the 13 complaints he filed with the Commissioner of Official Languages [Commissioner]; a formal letter of apology acknowledging the several language rights violations; as well as an award of $19 500 in damages — $1500 for each of the 13 violations in question — plus costs and disbursements. In addition, Mr. Thibodeau asks that he be granted public interest standing.

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[5] In 2019, Mr. Thibodeau filed a series of 13 complaints with the Commissioner against PSPC regarding unilingual and/or predominantly English signage

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[6] The 13 complaints involved sites which PSPC managed and on which it was responsible for ensuring that signage was in both official languages and of equal quality at all times, in particular Parliament Hill (six complaints), the Confederation Building (one complaint), the Library and Archives Canada building and the C.D. Howe Building (three complaints), and L’Esplanade Laurier building (three complaints). The signage in question primarily addressed health, safety and security on the premises, and traffic

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[39] Having considered the matter, however, I need not address all the issues raised by the parties. For the purposes of my determination, I will assume not only that PSPC failed to comply with its language obligations under the Act with respect of all 13 complaints identified by Mr. Thibodeau, but also that such breaches resulted in Mr. Thibodeau’s language rights being violated; thus a breach of a right is considered established in line with the test in Ward. However, not only do I find that damages will not serve the functions of compensation, vindication of the right, and/or deterrence of future breaches, but more importantly, PSPC has convinced me that countervailing factors, being the circumstances of this case, defeat the functional considerations that support a damage award and render damages inappropriate or unjust. I also consider, as did Justice Grammond in St. John’s International Airport Authority at paragraphs 88, 101 and 102 – but for different reasons – that the awarding of declaratory relief would add nothing and thus be unnecessary given, again, the surrounding circumstances which lead to Mr. Thibodeau discovering the breaches. 

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[41] In the circumstances, and on Mr. Thibodeau’s best arguable case in his favour, that all 13 complaints in question constitute a breach of PSPC’s language obligations under the Act and that each breach corresponds to a violation of his language rights, I exercise my discretion to not award him any of the remedies that he seeks.

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